Droid X2 owners, we have some bad news. According to a letter that was a response to a Better Business Bureau complaint, the Droid X2 will not be receiving Android 4.0 Ice Cream Sandwich. The complaint was filed due to Motorola’s update and bootloader practices. The response letter also gives the familiar answer that Bootloader unlock will be available “where carrier and operators will allow it”.
I am responding to the complaint you filed with Better Business Bureau regarding our Droid X2 model phone. I reviewed your recent case notes and it is noted that you received information from Motorola regarding Bootloader unlock and Ice Cream Sandwich.
We are working to balance the operator requirement for security to the end user, while supporting the developer communities desire to use these products as a development platform. It is our intention to enable the unlockable/relockable bootloader currently found on Motorola XOOM on other devices, where carrier and operators will allow it. This process is requiring a good deal of consideration and technical infrastructure and we have no announcements to make at this time for unlocking any devices.
Droid X2 is not on our list of devices that are slated to get Ice Cream Sandwich, but that does not mean it is not continuing to get support. Though it will remain on Gingerbread it is eligible for software updates if it’s determined that any are needed.
Corporate Consumer Advocacy Office
Motorola had listed the Droid X2 as being in the “evaluation planning” category with “further details to follow” in their last software upgrade information release. However, Verizon had not mentioned it in their list of ICS upgrades. This news is disappointing, but the letter does mention that the Droid X2 will receive continued support. In fact, the Droid X2 is currently getting a soak test. How do you feel about the update future of the Droid X2? Let us know in the comments.